Account Executive
Digital Reflow is a first-class digital marketing consultancy looking for a client-focused individual to join our growing team in Colchester as an Account Executive. As a company passionate about providing state of the art websites and marketing services to our clients, we are looking for a like-minded individual to work as an Account Executive for our clients, providing a culture-changing service and striving for excellence.
Account Executive
£20-£25K DOE basic salary | Mon-Fri 9:00 - 5:30 | Colchester
As our company grows, an exciting opportunity has arisen to join the company as an Account Executive. You will work to support clients’ needs, acting as a gateway to delivering our services that include websites, graphic design and marketing services. This role is perfect for a confident, relationship-focused individual looking to work for a dynamic, local agency. You’ll be working directly with clients, maintaining a professional relationship at all times. We’ll also ensure you get all the training and support you need to succeed in this role.
Duties (include but are not limited to):
Client delivery:
- Communicating with clients in a timely manner via phone, email and face-to-face
- Work as a member of the client service team to identify client needs and address them with strategic recommendations of DigitalReflow digital products and services with the support of your Account Manager
- Support the agency in the delivery of a wide range of projects
- Act as the key point of contact for your clients; escalate, track and solve client issues
- Act as the internal client for any projects – checking grammar, quality etc.
- Liaise with internal teams on client briefs to ensure delivery
- Develop and maintain strong relationships with clients
- Reporting feedback and success to management
- Regularly seek to develop marketing understanding and industry trends to constantly innovate client offering
- Producing ideas for the development of the company’s services
Person Specification:
- Experience of working in a marketing agency is preferred but not necessary
- Excellent proofreading skills
- Exceptional communication skills (both written and verbal)
- Professional, relationship builder
- Team player who embraces a dynamic work culture
- Hard-working confident attitude to work
- A thirst for knowledge and continuous development
- Strong organisation and time management skills
- Attention to detail
- Ability to multi-task
Job Benefits
Mon-Fri 9:00-5:30 | Colchester | Experienced, progressive team | Excellent employee perks | Innovative company | Culture changing, quality focussed | Strategy, leadership, training & developing staff | MacBook Pro | Perkbox
Contact
To apply, please send your CV and a covering letter to [email protected]
Contact
To apply, please send your CV and a covering letter to [email protected]