Digital Reflow is a first-class digital marketing consultancy looking for a client-focused individual to join our growing team in Colchester as an Account Executive. As a company passionate about providing state of the art websites and marketing services to our clients, we are looking for a like-minded individual to work as an Account Executive for our clients, providing a culture-changing service and striving for excellence. 

Account Executive

£20-£25K DOE basic salary | Mon-Fri 9:00 - 5:30 | Colchester

As our company grows, an exciting opportunity has arisen to join the company as an Account Executive. You will work to support clients’ needs, acting as a gateway to delivering our services that include websites, graphic design and marketing services. This role is perfect for a confident, relationship-focused individual looking to work for a dynamic, local agency. You’ll be working directly with clients, maintaining a professional relationship at all times. We’ll also ensure you get all the training and support you need to succeed in this role.  

Duties (include but are not limited to):

Client delivery:

  • Communicating with clients in a timely manner via phone, email and face-to-face
  • Work as a member of the client service team to identify client needs and address them with strategic recommendations of DigitalReflow digital products and services with the support of your Account Manager
  • Support the agency in the delivery of a wide range of projects 
  • Act as the key point of contact for your clients; escalate, track and solve client issues
  • Act as the internal client for any projects – checking grammar, quality etc.
  • Liaise with internal teams on client briefs to ensure delivery 
  • Develop and maintain strong relationships with clients
  • Reporting feedback and success to management 
  • Regularly seek to develop marketing understanding and industry trends to constantly innovate client offering 
  • Producing ideas for the development of the company’s services

Person Specification:

  • Experience of working in a marketing agency is preferred but not necessary
  • Excellent proofreading skills
  • Exceptional communication skills (both written and verbal) 
  • Professional, relationship builder
  • Team player who embraces a dynamic work culture
  • Hard-working confident attitude to work
  • A thirst for knowledge and continuous development
  • Strong organisation and time management skills
  • Attention to detail
  • Ability to multi-task 

Job Benefits

Mon-Fri 9:00-5:30 | Colchester | Experienced, progressive team | Excellent employee perks | Innovative company | Culture changing, quality focussed | Strategy, leadership, training & developing staff | MacBook Pro | Perkbox


To apply, please send your CV and a covering letter to [email protected]

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